Terms and Conditions

1. Company Information

PixCook is operated by Pixovo Web Design Ltd ("the Company", "we", "us", or "our"), a company registered in England and Wales.

  • Company Number: 15858480
  • Contact Email: admin@pixcook.co.uk

2. Agreement to Terms

By accessing, browsing, or using PixCook (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms constitute a legally binding agreement between you and Pixovo Web Design Ltd. If you do not agree to these Terms, you must strictly stop using the Service immediately.

3. Disclaimer: AI-Generated Content

IMPORTANT NOTICE REGARDING ARTIFICIAL INTELLIGENCE

The Service utilizes advanced Artificial Intelligence (AI) technologies to generate recipes, cooking instructions, nutritional information, images, and other content. By using this Service, you expressly acknowledge and agree to the following:

  • No Professional Advice: The content provided is for informational, educational, and entertainment purposes only. It does not constitute professional culinary, nutritional, medical, or safety advice.
  • Accuracy & Hallucinations: AI models can prone to "hallucinations" or errors. The Company makes no representations or warranties regarding the accuracy, reliability, or safety of any AI-generated content. Recipes may contain errors in ingredients, quantities, cooking times, or temperatures.
  • Food Safety: You are solely responsible for using your own judgment and adhering to standard food safety practices (e.g., USDA or FSA guidelines) regarding food handling, preparation, and cooking temperatures. We are not liable for any illness or injury resulting from the consumption of food prepared using these recipes.
  • Allergens: AI-generated recipes may not accurately list all allergens or potential cross-contamination risks. You must strictly verify all ingredients for compatibility with your dietary requirements and allergies.
  • Images: All food imagery on the Service is artistically generated by AI for illustrative purposes and may not accurately reflect the visual appearance of the finished dish.

4. User Accounts & Subscriptions

  • Registration: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
  • Subscriptions: Certain features are accessible only via paid subscription. Payments are processed via third-party providers (e.g., Stripe).
  • No Account Sharing: Your account is for your personal use only. Sharing your login credentials or allowing others to access your account is strictly prohibited and may result in immediate termination of your account without refund.
  • Cancellations: You may cancel your subscription at any time via your account settings. Subscriptions are non-refundable unless required by UK law.
  • Termination: We reserve the right to suspend or terminate your account immediately, without notice or liability, for any reason, including breach of these Terms.

5. Intellectual Property

The PixCook platform, including its code, design, logos, illustrations, recipes, and course content, is the exclusive property of Pixovo Web Design Ltd.

STRICTLY PROHIBITED: You may not copy, reproduce, incorrect, redistribute, sell, or exploit ANY content from this Service (including recipes and lesson materials) without our express written permission. Exceptions are made for personal, non-commercial use only (e.g., cooking a meal at home).

Your Content: By submitting prompts or generating content, you grant Pixovo Web Design Ltd a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the operation and improvement of the Service.

6. Limitation of Liability

PLEASE READ CAREFULLY

To the maximum extent permitted by applicable law (including the Consumer Rights Act 2015):

  1. Pixovo Web Design Ltd excludes all liability for any loss or damage (whether direct, indirect, punitive, actual, consequential, incidental, special, exemplary, or otherwise) resulting from any use of, or inability to use, this Service or the material via the Service.
  2. We specifically disclaim any liability for:
    • Personal injury or property damage resulting from following AI-generated instructions.
    • Any errors, mistakes, or inaccuracies of content.
    • Any interruption or cessation of transmission to or from the Service.
    • Any bugs, viruses, or trojan horses transmitted to or through the Service.
  3. In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the Service during the previous six (6) months.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of significant changes. Your continuous use of the Service after such changes constitutes acceptance of the new Terms.

Last Updated: December 2025